Your access to and use of the iNature Website is subject to these Terms and Conditions. By accessing and using this Website, you accept and agree to these Terms and Conditions without any limitation or qualification.
These Terms and Conditions together with your Order constitute the entire Contract between iNature and you for the supply of Products you have ordered. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing.
'Order' means the order submitted by you for Products on the Website and 'Products' means the products available for sale on the Website.
Legal Capacity to Transact
By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. If you are under the age eighteen (18) years you cannot place orders with iNature. Should iNature suffer any damage or other losses as a result of a transaction entered into by a minor, iNature reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with iNature.
Payment Methods and Processing
Transactions are processed via an industry standard secure https connection using DPS as a third party payment gateway. This means that you can be assured that your sensitive data such as credit card numbers will remain confidential because all information is 128 bit encrypted. Cards accepted are VISA, Mastercard, American Express (Amex) and VISA/MasterCard charge cards. We also accept payment via Direct Debit into our bank account. If you choose to this payment option, submit your order and you will be emails an invoice with our account details.
All iNature purchases include GST unless otherwise stated on the Product listing.
Information provided on our site is for information only. Weight Management programmes should be used in conjunction with a balanced diet. If you have a pre-existing medical condition, are pregnant or lactating, consult a health professional prior to use. Always read the label and take as directed. If symptoms persist consult your healthcare professional.
iNature makes every reasonable effort to present accurate information on this Website, however we accept from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.
Exclusion of warranties and liability
To the extent permitted by law, and without limiting your rights under the Consumer Guarantees Act 1993, iNature excludes all:
(a) warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the Website, your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through the Website; and
(b) liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence). Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.
You agree that if the Products are acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those Products.
Links to 3rd Party Websites
Our website may contain links to other websites that are not owned, operated or controlled by iNature. We cannot be responsible for any content accessed via these other sites. Downloading material from some sites may risk infringing intellectual copyright or introduce viruses to your system. Please read the terms and conditions of these other sites.
We make every reasonable effort with our website to keep it free from viruses and errors. However, we do not accept liability for any damage or loss caused to your computer hardware, software, and internet connections through using our website.
No links may be made to this website without the prior written consent of an approved company representative.
Intellectual Property Rights
Please be aware that our website contains trademarks which can belong to either iNature or third party companies. Using the logos, icons and service names is prohibited in any manner and will be considered a violation of copyright law.
Each iNature online voucher is personal to the user receiving it, is not transferable, has no monetary value and under no circumstances can it be converted into currency. Each voucher has an expiry date which cannot be modified.
When using an iNature voucher online, the total value of the order (excluding delivery costs) must be higher than the value of the voucher. No credit can be retained on the voucher.
Under no circumstances can the value of a discount iNature voucher be deducted from an order if that voucher is out of date: no replacement iNature voucher will be issued.
If you order a product or service as a gift for a friend or relative, we may offer you the opportunity to add a gift message to your purchase. If you choose to use the gift message service, you acknowledge and agree that:
The gift message you instruct us to send on your behalf to a third party will not contain anything which may cause embarrassment or distress to any person or that is otherwise unlawful or objectionable;
You will not impersonate any person, including but not limited to any of our employees or customers;
You are entirely responsible for the text and other content of your gift message and iNature accepts no liability for any such content;
We do not pre-screen messages, but may monitor content from time to time for the purpose of guarding against unlawful or inappropriate gift message; and we have the right to refuse to send messages and to terminate access to the gift message service at any time and without liability to you.
Please note: iNature vouchers purchased in-store cannot currently be used for online purchases at this time, however this service will be available in the near future.
All product expiry dates on supplements vary depending on recommended shelf life of each product. We will not deliver products that are expired or within 3 months of their expiry date unless stated on product page.